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Request for Mortgage Records

Whom to Contact

Active loans serviced by CalHFA

Customer Service
California Housing Finance Agency
Loan Administration - MS 955
500 Capitol Mall, Ste. 1400
Sacramento, CA 95814

Phone: 800.669.1079
Fax: 916.326.6420
Email: subloans@calhfa.ca.gov

Active loans NOT serviced by CalHFA

You may submit a request for loan servicing records for outside serviced loans directly to your loan servicer. Your loan servicer is the company to which you make your monthly mortgage payments.

Inactive Loans

Jennifer Beals, Public Records Coordinator
California Housing Finance Agency
Office of General Counsel, MS 1440
500 Capitol Mall, Ste. 1400
Sacramento, CA 95814

Phone: 916.326.8475
Email: publicrecords@calhfa.ca.gov
Form: Information Practices Act Request for Mortgage Records (use for inactive loans only)
Information Practices Act Policy

Privacy and Security Alert

When requesting information or submitting a records request, the Agency discourages visitors from including private information. Do not include your Social Security Number. If additional information is needed, you will be contacted regarding your request.