Contact Us

You may call our office between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday.

Media Contact:
All media request should be directed to media@calhfa.ca.gov.

Language Access Plan
The California Business, Consumer Services and Housing Agency requires each department to have a Language Access Plan to ensure people with limited English proficiency can use our housing programs, services and information.

• Language Access Plan
• For language access issues - Language Access Complaint Form

Department Listing

Departments	Phone	Fax & Email
Administration	p:916.326.8000	f: 916.322.1994
Asset Management	p:916.326.8625	f: 916.326.6429 AssetManagement@calhfa.ca.gov
California Housing Loan Insurance Fund (Mortgage Insurance Services)	p:877.9.CalHFA
Director's Office	p:916.326.8000	ExecutiveOffice@calhfa.ca.gov
Bond Financing (for questions about your mortgage, see Single Family Servicing below)	p:916.326.8000	f: 916.322.1464
Fiscal Services	p:916.326.8000
Information Technology	p:916.326.8888	ITHelp@calhfa.ca.gov
Marketing & Communications	p:916.326.8600	Marketing@calhfa.ca.gov
Multifamily Programs	p:916.326.8800	MultifamilyLending@calhfa.ca.gov
Public Records Act Requests	p:916.326.8484	PublicRecords@calhfa.ca.gov
Single Family Lending	p:916.326.8033	LenderTraining@calhfa.ca.gov
Customer Service / Loan Production /Lender Training	p:916.326.8033	LenderTraining@calhfa.ca.gov
Secondary Marketing	p:916.326.8824	RateLocks@calhfa.ca.gov
Mortgage Access System (MAS)		MASSupport@calhfa.ca.gov
Leads Program	p:877.9.CALHFA	CalHFALeads@calhfa.ca.gov
Single Family Administration
Re-Subordination of CalHFA Subordinate loans	p:800.669.1079	f: 916.326.6420 SubLoans@calhfa.ca.gov
Servicing of Subordinate Loans and Loan Payoff Demands	p:800.669.1079	f: 916.326.6420 SubLoans@calhfa.ca.gov
Portfolio Management	p:800.669.1079	f: 916.326.6420 Servicing@calhfa.ca.gov
Single Family Complaints	p:916.326.8059	ComplaintResolutionDepartment@calhfa.ca.gov

For questions regarding the function of our web site, email the Marketing & Communications Division at Marketing@calhfa.ca.gov.

For specific loan program information refer to the "list of contacts by department" above. To request public records maintained by CalHFA, visit the Public Records Act Requests page. Please do not submit Payoff Demands or Lien Release requests to the Public Records Act Requests page. Thank you.

Privacy and Security Alert
When requesting information or submitting a records request, the Agency discourages visitors from including private information. Do not include your Social Security Number. If additional information is needed, you will be contacted regarding your request.

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